Customer Care


All sales are final. We do not accept returns. Most of our items are custom suited to your preference. We are not able to offer your unique name to anyone else.  All items are inspected before shipping. If you have received a defected item, please contact be happy live pink within 48 hours of receiving shipment. 

Buyer is responsible for shipping each way.

Customized Jewelry is handmade and made to order. Once order starts production, no changes are permitted. Please allow up to 28 days to receive shipping confirmation.

If you break or bend the nameplate, there is no way to repair the nameplate. A new nameplate necklace must be ordered. If your chain pops or you need a new chain length, please contact us. We will send you a replacement chain free of charge.

There are no refunds for buyer's remorse or change of mind.

Select your chain size:

Please view the image above and decide where you would like you chain to sit on your upper body. 

14" Chain is the shortest and is recommended for children.

16" Chain is the most popular and is recommend for young adults & adults.

18", 20" & 22" Chains are recommended for adults.


How to care for your jewelry:

All material that is not real gold will eventually tarnish. Sterling silver will tarnish as well. There is no time limit on when the necklace will tarnish. It depends on how you care for the necklace.

To ensure longevity:

Keep your jewelry away form hard surfaces. Do not spray perfume or body sprays on your jewelry. Store you jewelry separately away from other pieces of jewelry. Do not swim in jewelry.

Wipe your jewelry with a damp cloth or non abrasive jewelry cloth to restore shine.


Shipping Info:

Domestic Shipping

"be happy live pink" charges a flat rate of $6.00 for most shipping charges. Standard shipments are sent via United States Post Office. 

Most orders are processed within 5 to 7 business days. Tracking number is provided with each order. All items are in stock with the exception of customized jewelry.

Customized Jewelry is made to order. Please allow up to 28 days to receive tracking number.

Please note all items will ship together unless orders are placed separately. For example, If you would like to receive in stock items before your customized jewelry please create two separate orders.

Please contact us if you would like to purchase insurance.


International Shipping

"be happy live pink" currently ships to Canada, France, Germany, and Great Britain. Standard Shipping is $18.00. Tracking number is not provided. Please contact us if you would like to purchase tracking and insurance.


"be happy live pink" is not responsible for lost/damaged packages if your package states it was delivered. 


Contact Info:




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